The ETS Team impressed me with their knowledge and their responsiveness. They really gave me the feeling that they weren’t just trying to sell us on a solution, but really took the time to understand our needs and matched us up with the best possible provider that would meet those needs.
I hired Mike and his team at ETS to help lower my telephone costs each month. When he audited my phone bill, I was shocked at how much money I was going to save each month. Even with the significant savings, I was reluctant to change because I was worried about the process of changing my service. Mike’s team scheduled everything, kept me informed the entire time, and everything went off without a hitch. I couldn’t be more satisfied. My only regret is that I didn’t call ETS about a year earlier! Thanks Mike!
From beginning to end Mike Russell and his team at ETS are great to work with. We really were at a loss as to where to start in this process and what options we may have had open to us. Throughout the consultation, we were not only educated on what services we currently have, but also on the services we truly needed. Also, the transition from one service to the other was seamless.
ETS has provided solutions for FlightWorks’ internet and voice needs for nearly 10 years. Whether it was the corporate office in Kennesaw or remote bases several states away, ETS supported FlightWorks in sourcing the appropriate vendors and solutions. Over the years we have procured and used several PRIs, T1s, cable, fiber and MPLS circuits through ETS. This year FlightWorks also added a 50-user hosted VoIP phone system to support the organization over the next 5+ years of growth. The ETS Team consistently brings forward the best proposals compared to other vendors and on-top of that provides responsive customer support whenever the need occurs.
I can personally recommend the services of Mike Russell and his team at ETS. During a recent move of our company, GeoSurvey, Ltd., we experienced a delay in getting our phone service up and running at our new location. The situation was simply turned over to ETS and it was handled immediately. We experienced no downtime in our phone and internet connection, all due to their efforts. A further added benefit of ETS – you save money! They become your advisor and provide you with the most cost-efficient service available for your phone and internet.
Our business depends heavily on our telecom services. Since the transition to ETS, there has been no difference in our service. Our annual savings exceeded $35,000 in 2009. Changing to ETS was one of the most significant actions we took in reducing our expenses.
Companies who partner with municipalities need to exercise a lot of patience and perseverance. Mike and his staff were always knowledgeable and professional and their customer service is unparalleled in this economy.
We came to ETS for the guidance that comes with their consultation services. We have stayed with ETS because they are always willing to answer questions, promptly address customer service concerns and have saved us money. Bottom-line: we would recommend them time and time again.
ETS was awarded the 2013 National Channel Partners 360° Award which recognizes companies who take a holistic approach to deliver technology solutions that create business value for their customers. ETS has won numerous other awards including Top 25 Small Business of the Year, Georgia Trend Business Community Service Award, Metro Atlanta Chamber Entrepreneur of the Year Award Finalist and Atlanta Business Chronicle’s Best Places to Work 2013 Award.