Call Us: 770.425.9898 - Email: [email protected]

About Us.

Meet the Team

The key to any company’s success is its employees.  At ETS Solutions, our team shares a passion for strong family values, contributing to local causes, and always doing what is right for the client.

Mike Russell


Mike has a B.S. Degree from UNC-Chapel Hill and an MBA in Accounting & Finance degree from Kennesaw State University.  Mike took his experience managing companies and law firms and formed Elite Telecom Services in 2002 rebranding his company to ETS Solutions in 2014.  Mike enjoys traveling, camping, Nascar, snow skiing and being an active member of the Kennesaw Kiwanis. Mike has 2 children, Haley and Holden Russell. 

Amy Russell

Vice President

Amy attended Kennesaw State University with a concentration in Business Management and Accounting. She was a charter member of KSU’s first sorority, Delta Chi Gamma, and is a native of Cobb County. Outside of the office, Amy enjoys spending time with any of her 4 children, family and friends, and is thrilled with her two grandkids, Levi and Marleigh! She enjoys church, cooking, traveling, and any time spent on the lake.

Alex Boy

Director of Sales

Alex graduated from Mercer University in 2011 with a Bachelor of Business Administration in Marketing and a Minor in Art. Alex is actively involved in professional networking and community groups in Cobb County and Atlanta. Since 2012, Alex has been teaching an after school youth golf clinic at local elementary schools. In his free time he enjoys traveling, running, and going to Braves games.

Claire Hatcher

Sales Support Manager

Claire graduated from Kennesaw State University with a B.B.A. in Marketing, graduating in the Spring of 2014. She actively volunteers with the Atlanta Humane Society and Habitat for Humanity. Outside of the office, she is an avid Braves fan and enjoys cooking, traveling, spending time with her many animals, playing poker, and hanging out with her friends and family.

Michelle Gerald

Client Relationship Manager

Michelle graduated from Trident Technical College in Charleston SC with a degree in Business Administration. Michelle comes to ETS with 20 years of experience in the telecom industry and is widely respected amongst her peers. While known for working hard she also knows how to relax and takes time to read books by her favorite author, James Patterson. Of course this in between going to her son’s sporting events whether track, baseball or basketball.

Kati Graff

Business Development Manager

Kati graduated from Missouri State University with a BS in Communications. She comes to ETS with over 13 years of sales experience and is actively involved in Women in Technology. In her free time, Kati can be found with her husband at a Crossfit gym or found in a local bar cheering on her Chiefs.

The Story of ETS Solutions

Mike Russell formed Elite Telecom Services in 2002 with a Masters of Business degree in Accounting and 15 years of management experience. One client at a time, he carved out a niche that has served both the community and his clients. The secret was simple: help clients save money and be more productive, without sacrificing quality. ETS prides itself in staying at the forefront of technology. With technology changing, Elite Telecom Services made a bold, brave change in 2014 in both name and focus. Now, ETS Solutions takes a holistic approach to deliver technology solutions in an ever changing environment. We believe in being your trusted partner for all your voice, data, and cloud needs.

Advisory Board

    • Cindi Filer, CEO, Innovative Outsourcing
    • Chris Hanks, Founder & Executive Director, KSU Entrepreneurship Center
    • Kelly Kierans, President, Celtic Testing
    • Wes Rhea, Chief Compliance Officer, BioIQ
    • Nancy Whatley, Vice President- Franchise, TRC Staffing Services
    • Will Lee, Administrator, Goodman McGuffey LLP
    • Ben Manning, Vice President, BB&T Insurance
    • Johan Segring, President, Precise Digital Solutions LLC
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